Refund Policy

In Store Returns

If for any reason you are not happy with your purchase, returns can be made within 30 days of purchase to the original form of payment.  Items must be in original, undamaged packaging. 

Items that were gifted may be exchanged or used towards store credit.

Sale items are final sale - no refunds are provided.

For items that are defective or damaged - please contact and we will sort it out.

Online Returns

To return your product, please ship to:

Treehouse Toy Co., 230 Spokane Street, Kimberley, BC, V1A 2E4

You are responsible for the cost of shipping for the returned items and tracking your package.  Once items are received, a refund will be applied to your credit card.




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